Get Real Business Solutions From
Expert ERP & CRM Consultants
Control costs and improve profits with ERP & CRM integration, true business intelligence and fresh insights from SmartBridge.
At SmartBridge Partners, a solution solves the problem through combining a product with the right configuration for your needs, plus the organizational practices and training to keep things running smoothly. Our job is to simplify that, giving you a simple-to-use tool that makes your organization more effective and efficient. That means smoother operations and more money going to your bottom line.
CRM Consultants for Management-System Problems
CRM solutions your way, implemented to meet your customer-focused goals. Access through browser, smart phone or Windows. Hosted in the cloud or your data center. Low cost, and always your data.
Partner With Experienced ERP Consultants
Reliable, easy to use solutions that streamline the job of capturing, controlling and managing your firm's operations and back office. We have special expertise the demands of Distribution, Manufacturing, Services and Project operations.
How can your ERP and CRM Business Intelligence solutions help me?
Working together, we can help you streamline your company with tools to do more business with less stress to you and your employees. Our business management solutions involve software and internet tools that that capture, manage, massage, and report business information useful to your operations. Information that you need to do things like:
- Create new customers and service existing ones
- Ship products and services to customers reliably in a timeframe they expect
- Purchase and pay for the products and people needed to satisfy those customers
- Economically deal with the overhead hassles that are an inescapable part of running a business, including buildings, banks, governments, etc.
ERP/CRM Business Intelligence
Business Intelligence is beyond simple reporting. It is beyond just "data" It is useful information. About your business and your customers, when & how you want it. So you can control, plan and grow your business.
ERP/CRM Data Migration
Our tools and experience will migrate the maximum possible data from your current solutions into your new Sage ERP or Sage CRM solution. Our solutions can also include extensive data cleansing and deduplication.
ERP/CRM Integration
Our ERP and CRM solutions form the anchor for all your other data applications. Outlook, Word and Excel. Lead and order capture from the web. Document delivery and marketing integration. ERP with CRM. Mobile devices and bar codes. Specialized databases, and much more.
CRM & ERP consultants - partnering for better solutions
Control costs and improve profits
Your current problem might have to do with boosting your sales and marketing controls (are my marketing dollars actually working?), simplifying inventory management, meeting customer shipping requirements, or replacing your current software system because it seems to always be throwing errors and incorrect results. Or any one of the many other obstacles to smooth and efficient satisfaction of the needs of your customers, vendors, and employees. You need accurate, reliable management data to make the decisions necessary to succeed in today's tough environment.
Our customers need more than just an ERP provider, and dedicated CRM providers usually don't have the business process knowledge to help with larger customer service management challenges. They need a firm that understands ERP-CRM Integration from more than just a technical perspective. They want CRM Business Intelligence useful for serving their customers. They want a partner to help them define the Key Performance Indicators they need, and then supply them to employees so that they can be met.
First, just what problem do you have?
You have big problems and small problems. If you've had the problem for a while, it's probably not small, because you would have been able to solve it already. We excel at helping our customers identify the size and nature of their problem, and then develop options to solve it. And we do mean options – plural – since we always offer at least 3 fixed-price solutions to a problem.
We listen first. We ask a lot of questions to make sure we understand. Only then do we start to work with customers to design a solution. "Solution" is probably an overused term, but we think it perfectly illustrates what we help you do – fix the problems in complex systems that are used by your employees, day in and day out. Sometimes the hardest part is defining the problem to fix, and clear definitions of what "the fix" looks like when it's done.
How Our Solutions Are Built
Our business management tools come in three basic areas of software:
- ERP/Accounting
- CRM
- Business Intelligence (BI)
And we use two other, closely-related tools to weave everything together:
- Integration Services
- Migration Services
The areas of expertise SmartBridge Partners brings to the mix include:
- Detailed solution-design method
- Long experience at how to mix technology with the people who must use it
- Project definitions that help you understand the final goals – so you can manage it
- Fixed-fee deliverables so that all of us can focus on the result, not the time
- Deep experience of how to make organizations successful at the change which any solution will make
Call us now to begin creating solutions for your problems.
